FAQ

    Frequently asked questions

    Everything you need to know about Superminde.

    Superminde connects directly to your alerting tools (PagerDuty, Opsgenie, VictorOps) and observability stack (Datadog, New Relic, Grafana). When an alert fires, the agent automatically receives it and begins investigation. Setup takes about 5 minutes with our guided onboarding.
    Security is our top priority. Superminde operates with read-only access to your repositories and never stores your source code. All analysis happens in isolated, ephemeral environments. We're SOC 2 Type II certified and offer self-hosted deployment for Enterprise customers.
    Superminde excels at structured, repeatable incidents: API errors, database issues, memory leaks, timeout errors, and performance degradation. It analyzes logs, traces, and metrics to identify root causes. For novel or complex incidents, it provides detailed investigation context to help your team resolve faster.
    Our agent achieves a 92% success rate on common incident types in production environments. Every proposed fix includes automated tests and is submitted as a PR for human review—you always have the final say before merging. The agent learns from your codebase patterns over time.
    Yes. Superminde supports all major languages including Python, JavaScript/TypeScript, Go, Java, Ruby, and Rust. Our models are trained on diverse codebases and adapt to your specific patterns and conventions.
    If the agent can't confidently resolve an issue, it escalates to your team with a detailed investigation report including logs analyzed, hypotheses tested, and recommended next steps. This saves your engineers hours of initial triage work.

    Still have questions?

    Contact our team